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Mountain Humane

Maintenance Assistant/Custodian

Business Operations – Hailey, Idaho
Department Business Operations
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $16-$20/hour

Maintenance Assistant/Custodian

 Job Description

Mountain Humane, located in world-famous Sun Valley, Idaho, is on a mission to change lives by connecting pets and people. We do this through innovative programs that inspire and have impact in and beyond southern Idaho. The first shelter to become “no-kill” in the state of Idaho (in 1999), annually we help more than 2,500 animals and touch the lives of more than 5,000 people through our local and regional programs. Voted the “Best Non-Profit Organization” in the Wood River Valley for the last 8 years, we are proud to be a model for other animal welfare organizations and to be at the forefront of best-practices in non-profit management.


The Maintenance Assistant/Custodian performs routine semi-skilled custodial and maintenance work in the care and upkeep of the Mountain Humane facilities and grounds.  This position works closely with the Facilities Manager, and other staff through-out the organization, to respond to organization needs, including constantly considering how to most efficiently complete tasks to best steward donor dollars.

Classification: Full-time, Non-Exempt

Reports to: Facilities Manager

Collaborates with: All staff as needed

Location: Hailey, Idaho


High school diploma or equivalent preferred

For safety purposes, must be able to read, speak, and understand English. English/Spanish bi-lingual advantageous

Possession of a valid appropriate driver's license

No allergies to cats or dogs

Ability to work with hand tools and to be mechanically inclined

Experience operating small equipment such as a pallet jack, snow blower, and/or Toolcat is advantageous


  • Cleans assigned indoor facilities (i.e. offices, corridors, multipurpose room, walls, windows, breakrooms, kitchen, etc.)
  • Cleans assigned outdoor facilities (i.e. parking areas, sidewalks, pavers, storage, refuse areas, windows, door, siding, lawn, etc.)
  • Assist in proper disposal of indoor and outdoor garbage and recycling
  • Assist in opening procedures and/or securing facilities after business hours or special events (i.e. removing ice and snow, sanding walkways, verify lights are off and doors are locked, etc.)
  • Distributes and replenishes supplies (i.e. soap dispensers, towels, toilet paper dispensers, etc.)
  • Maintains adequate inventory of supplies and informs Facilities Manager of any needed replacements
  • Makes minor repairs (i.e. changing light bulbs, unclogging drains, sinks, toilets, etc.)
  • Inspects facilities to ensure safe, attractive and sanitary conditions
  • Identifies and immediately reports to Facilities Manager or Business Development Director any damage, emergency situations, safety issues, vandalism, equipment breakage, etc.
  • Assists in seasonal grounds work (i.e. snow removal, ice mitigation, lawn care)
  • Maintains security in the building and responds to safety and/or operational concerns (i.e. facility damage, injured and ill individuals, unauthorized persons, alarms, etc.)
  • Assists the Events Coordinator with set up and break down of special events equipment
  • Maintain inventory of items and equipment needed for special events (i.e. inspection, maintained, cleaned, stored, etc.)
  • Maintains accurate and current maintenance records
  • Assume responsibility for all keys signed out
  • May expect to be contacted during off-duty hours and requested to report to work, primarily in the event of an emergency


Indoors 75% and outdoors 25%, including in shelter environment with dogs, cats, pocket pets

Frequent interactions with staff members, public and children

Some evenings and weekend hours will be required

May include vehicle travel between venues and around town. Company vehicle will be provided

Constantly uses equipment, objects and tools in repetitive motions (i.e. vacuum, mop, floor scrubber, sweeping, painting, etc.)

Frequently reaches above head and reaches forward (i.e. dusting, washing windows, accessing supplies, mounting objects on the wall, changing ceiling tiles, etc.)

Occasionally ascends/descends a ladder

Work day includes walking, standing, sitting, bending, squatting, lifting (occasionally up to 50 lbs)

Animal handling required; while all adoptable animals have health and behavior screening, by nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to possible exposure to parasites and infectious disease


Hours: Full-time position, 5am-2pm, generally 5 consecutive days. Some nights & weekend days as necessary for scheduled maintenance, events, weather impacts, or facility related emergencies.

Compensation: $16-20, depending on experience, certifications, proficiency in job tasks, and ability to work cooperatively while fostering the mission of the organization.

Benefits:  Mountain Humane provides health insurance for the employee, personal time off, 403b retirement plan and other benefits as outlined in the Employee Handbook.

Note: The statements herein are intended to describe the general nature and levels of work performed by this position, but are not a complete list of responsibilities, duties, and skills required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Either employer or employee may terminate the employment relationship at any time with or without notice and with or without cause.

Mountain Humane is an equal opportunity employer.

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  • Location
    Hailey, Idaho
  • Department
    Business Operations
  • Employment Type
  • Minimum Experience
  • Compensation
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