Animal Care Provider - Kennel I

Animal Care Operations - Kennel · Hailey, Idaho
Department Animal Care Operations - Kennel
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $16 - $18 per hour

Mountain Humane (in Hailey, Idaho) is on a mission to enrich the quality of life in our community by connecting animals and people. We do this through innovative programs that inspire and have impact beyond southern Idaho. The first “no-kill” shelter in the state of Idaho (in 1999), annually we help more than 2,500 animals and touch the lives of more than 5,000 people through our programs. We are proud to be a model for other animal welfare organizations and to be at the forefront of best-practices in non-profit management.


The Animal Care Provider –Kennel I position includes performing basic duties associated with providing, and maintaining a safe, sanitary, humane atmosphere for all of the shelter’s animals.

Classification: Full-Time, Non-Exempt

Reports to: Kennel and Transfer Manager

Location: Hailey, ID


A genuine interest in animals and their well-being


A genuine compassion for all animals, regardless of their condition


Commitment to the mission, values, goals, and success of Mountain Humane


A proven ability to handle multiple tasks in a busy, physically-demanding workplace environment


Highly motivated, out-going, polite, professional team player


Ability to establish and maintain effective working relationships with co-workers, volunteers and the public


Must work well with the public, including children, persons of varied racial, ethnic, cultural, socioeconomic backgrounds, sexual preference, and with individuals who are differently-abled


Must be comfortable training, mentoring and providing feedback to volunteers


A desire to learn and ability to stay open-minded


Must be 18 years of age or older



  • Treat all animals humanely, with compassion and concern, both on and off the job and transmit these values to others
  • Assist in the performance of the daily dog kennel and/or cat area routines
  • Perform daily sanitation of the kennels and cat areas according to the Mountain Humane policies and procedures
  • Assure all animals are cared for regarding food, water, daily exercise and appropriate living conditions
  • Monitor the health and behavior of animals and report to supervisor
  • Carry out implemented behavior and kennel enrichment programs
  • Retrieve dogs for the public and as requested
  • Dog intros with public and potential adopters
  • Dog pairing and intros for play groups
  • Marketing support; animal handling for photo shoots


  • Provide general information to visiting patrons
  • Provide basic customer relations
  • Direct adoption, reclamation, medical, cremation, financial inquiries to appropriate staff member


  • Maintain a neat and well-groomed personal appearance
  • Wear supplied uniforms and closed toed shoes during all working hours
  • Comply with all facility safety protocols
  • Assist in maintaining overall facility cleaning standards
  • Carry out other duties as assigned by supervisor


  • Indoors and outdoors, including in shelter environment with dogs, cats, pocket pets
  • Frequent interactions with children who may or may not be well-behaved, occasional contact with the public in an emotionally charged environment
  • Animal handling required; while all adoptable animals have health and behavior screening, by nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to possible exposure to parasites and infectious diseases
  • May require driving of company vehicles. Must maintain a valid driver’s license and good driving record. Drivers information will be submitted to the carrier
    • Regular use driving of company vehicles; employee’s must be at least the age of 18
    • Occasional use driving of company vehicles; employees under the age of 18 must be preapproved by the carrier
  • Work day includes walking, standing, sitting, bending, squatting, lifting (occasionally up to 50 lbs), answering telephones, and using a computer, work with a variety of cleaning agents, and work in an environment with daily changes in climate
  • Potential exposure to high noise levels, allergens and chemical materials requiring OSHA Material Safety Data sheets
  • Work day includes walking, standing, sitting, bending, squatting, lifting (occasionally up to 50 lbs), answering telephones, and using a computer


Hours: Full-Time, 40 hours/week, 4 or 5 day shifts, with some nights & weekend days as necessary for programs.  Final schedule to be determined with Supervisor based on organizational needs.


Salary: $16-18/ Hour depending on experience, certifications, proficiency in job tasks, and ability to work cooperatively while fostering the mission of the organization.


Benefits:  Mountain Humane provides health insurance for the employee, personal time off, 403b retirement plan and other benefits as outlined in the Employee Handbook.

Note: The statements herein are intended to describe the general nature and levels of work performed by this position, but are not a complete list of responsibilities, duties, and skills required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Either employer or employee may terminate the employment relationship at any time with or without notice and with or without cause.

Mountain Humane is an equal opportunity employer.

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  • Location
    Hailey, Idaho
  • Department
    Animal Care Operations - Kennel
  • Employment Type
  • Minimum Experience
  • Compensation
    $16 - $18 per hour